Which of the following is NOT a characteristic of a bureaucratic agency?

A bureaucratic agency is defined by several characteristics that facilitate its organized and systematic functioning. One of the key features of such agencies is the presence of extensive paperwork. This documentation is essential for maintaining records, providing accountability, and ensuring that processes are transparent and traceable. The reliance on detailed records is contrary to having a minimal amount of paperwork.

In contrast, the other characteristics listed are fundamental to bureaucratic agencies. A clear hierarchical structure is crucial as it establishes defined roles and responsibilities, ensuring efficient management and communication within the organization. Standardized procedures and rules allow for uniformity in the execution of tasks, which ensures that all employees adhere to the same protocols, enhancing efficiency and predictability. Specialization of tasks enables workers to focus on specific functions, improving expertise and productivity in those areas.

Understanding these characteristics helps clarify how bureaucratic agencies operate and the importance of formal structures and procedures in achieving their objectives. Thus, the correct answer reflects a fundamental misunderstanding of how bureaucratic agencies function, as extensive paperwork is indeed a characteristic that typically defines them.